Verify Your koi8000 Account
Verification is how we keep your account secure and make sure withdrawals reach the right person. We ask for a government-issued ID — KTP is the standard document for Indonesia — and a selfie to match it. If your withdrawal wallet name does not match your account name, we may ask for a short wallet screenshot to confirm ownership. This is not
a barrier; it is a one-time step that protects your balance from unauthorised access. Once verified, your account is cleared for full withdrawal access without repeating the process.
- Submit Your ID — Upload a clear photo of your KTP from the verification section of your account settings. Both sides should be readable.
- Take a Verification Selfie — A selfie holding your ID lets us confirm the document belongs to the account holder. Use good lighting so details are visible.
- Confirm Wallet Ownership — If your DANA, OVO or GoPay registered name differs from your account name, upload a wallet screenshot showing the account holder name.
- Verification Cleared — Our team reviews submissions and updates your account status. You will see the verified badge in your account profile once complete.